Privacy Policy
Concerned about the protection of your privacy, the Equinov Company is committed to ensuring the best level of protection of your personal data.
As part of its activities, the Equinov company provides its customers with an e-commerce service accessible from the website www.equinov.net
To deliver its service, the Equinov company collects personal data. Data collection is carried out on the Equinov website, by telephone, in store or when receiving paper orders.
The purpose of this section is to provide you with complete information on the use made by the company Equinov of the personal data of its customers.
The Equinov company, as Data Controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data.
In the personal data collection forms on the site or in paper format, the Customer is informed in particular of the obligatory nature or not of the data collection. If a mandatory data field is not provided, the Equinov company will not be able to perform its services.
1. BRAND AND TRADE NAME
Unless otherwise stated, the names, logos and other symbols appearing on this site are trademarks and/or trade names which belong to Equinov and which are protected by law. Their use is prohibited without the written authorization of Equinov.
This site is protected by the provisions of the Intellectual Property Code. Except with prior formal written authorization, the reproduction as well as any use of all or part of this site, its logos or other distinctive signs for purposes other than within the framework of an individual and private consultation are prohibited. The insertion of hypertext links to this site is prohibited without prior authorization from Equinov.
2. WHO COLLECTS PERSONAL DATA?
2.1. Equinov: Data controller
Generally speaking, the company which collects personal data and implements data processing is:
The Equinov Company with capital of 6,000 Euros, registered in the Trade and Companies Register under number 949 170 559 RCS Bayonne whose head office is located at 4 rue de Lister – 64200 Biarritz
3. LEGAL BASIS OF PROCESSING
User privacy is protected by regulations. Under data protection regulations, Equinov is only authorized to use the personal data of its users if it has a valid legal basis. It must ensure that it has one or more of the following legal bases:
The performance of a contract (for example to process and execute an order for goods or to open and manage an Equinov account), or;
The execution of a legal obligation (e.g.: retention of invoices), or;
When this is in the legitimate interest of the Equinov company, or;
- When the user has given consent.
A “legitimate interest” of the Equinov Company must not go against the rights and freedoms of users. Examples of legitimate interests mentioned in the GDPR (General Data Protection Regulation) include fraud prevention, direct marketing and data sharing.
4. TO WHOM IS YOUR DATA TRANSMITTED?
Your data is not transmitted to third parties, it remains internal to the Equinov company.
5. WHAT ARE MY RIGHTS OVER DATA
5.1. What are my rights ?
Pursuant to articles 14 to 22 of regulation 2016/679 of April 27, 2016, any natural person using the service has the right to exercise the following rights:
- A right of access
- A right of rectification,
- A right to object and delete the processing of your non-obligatory data
- A right to object to profiling
- A right to restriction of processing,
- A right to data portability
Finally, when Equinov detects a personal data breach likely to result in a high risk for your rights and freedoms, you will be informed of this breach as soon as possible.
5.2. How to exercise them?
These rights can be exercised with the company Equinov which collected the personal data in the following way:
By post, by writing to us at the following address:
4 rue de Lister 64200 Biarritz, indicating your name, first name, address, email and if possible customer reference in order to speed up the processing of your request.
The request must be accompanied by proof of identity.
The Equinov company sends a response within 1 month after exercising the right. In certain cases, linked to the complexity of the request or the number of requests, this deadline may be extended by 2 months.
In the event of no response or an unsatisfactory response, the person concerned has the option of contacting the supervisory authority of their country of residence:
- In France, the CNIL: https://www.cnil.fr/
6. HOW LONG IS MY DATA KEPT?
The data appearing on the invoice is kept for a period of 10 years in accordance with the commercial code. Other data is kept for 3 years.
7. WHAT SECURITY MEASURES ARE TAKEN TO PROTECT MY DATA?
7.1. General rules
As data controller, Equinov takes all necessary precautions to preserve the security and confidentiality of data and in particular, prevent it from being distorted, damaged, or from unauthorized third parties having access to it.
The Equinov Company has deployed a security system to ensure the greatest security of the data collected and to detect data breaches. This includes physical security of the buildings housing our systems, IT system security to prevent external access to your data, and having copies.
8. CONFIDENTIALITY POLICY TERMS
This privacy policy may be updated by Equinov. The latest version in force will be published on our site.
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